Privacy Policy

Last updated: November 15, 2025

Resvail ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform.

By using Resvail, you agree to the practices described here.

1. Information We Collect

A. Information You Provide

When you create an account or use our services, we collect:

  • Full name
  • Email address
  • Password (encrypted)
  • Profile or brand details (optional)
  • Payment information (handled securely by our payment provider)
  • Photos, files, and galleries you upload

B. Information Collected Automatically

We may collect:

  • Device information (browser, device type, OS)
  • IP address
  • Usage data (pages visited, actions taken)
  • Log data (errors, performance metrics)

C. Client Gallery Visitors

When your clients view galleries, we may collect:

  • Basic device + usage data
  • Download activity

(We do not collect personal data unless they provide it.)

2. How We Use Your Information

We use your information to:

  • Provide and operate the Resvail platform
  • Store and deliver your photo galleries
  • Improve performance, speed, and reliability
  • Process payments and manage subscriptions
  • Send essential service emails (e.g., updates, billing notices)
  • Detect and prevent fraud or misuse
  • Provide customer support

We do not sell your data to anyone.

3. How Your Photos & Files Are Used

Photos and galleries you upload belong to you.

We only process them to:

  • Store them securely
  • Generate previews, optimized versions, and downloads
  • Display them in your galleries, portfolio, and dashboard
  • Deliver them to your clients when you share links

We do not use your images for marketing unless you give permission.

4. Sharing of Information

We may share your data with trusted third parties who help us run Resvail, such as:

  • Cloud storage providers
  • CDN (Content Delivery Network)
  • Payment processors
  • Email service providers

These partners only access your data to perform necessary services and must keep it secure.

We do not share your data with advertisers or sell your information.

5. Data Security

We take data security seriously. Resvail uses:

  • Encrypted HTTPS connections
  • Secure, redundant cloud storage
  • Encrypted passwords
  • Continuous monitoring
  • Strict access controls

No system is 100% secure, but we work to protect your data to the highest standard possible.

6. How Long We Keep Your Data

We retain your data as long as your account is active.

If your subscription expires or you delete your account:

  • Your galleries may be locked
  • You will be notified before any deletion occurs
  • After a grace period, we may remove inactive files

You may request account deletion at any time.

7. Your Rights

You may:

  • Access your data
  • Update your account information
  • Delete your account
  • Request a copy of your data
  • Opt-out of non-essential emails

To request changes, contact us at support@resvail.com.

8. Cookies & Tracking

Resvail may use:

  • Cookies
  • Local storage
  • Analytics tools

These help us improve your experience and monitor platform performance. You can disable cookies in your browser, but some features may stop working.

9. Children's Privacy

Resvail is not for individuals under 16. We do not knowingly collect data from children.

10. Third-Party Links

Your galleries may contain links to outside websites (e.g., social media). We are not responsible for their privacy practices.

11. International Users

Your data may be stored or processed outside your country using secure providers. By using Resvail, you consent to this.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you if changes are major. Continued use of Resvail means you accept the updated policy.

13. Contact Us

For questions or requests: